Payment: Online ordering can be securely paid for with all major credit cards through PayPal.
Shipments: Please allow 1-2 days to process & box your order. We then ship via USPS Priority Mail or UPS Ground within the Continental US. For International deliveries, we will provide a quote for your approval before shipping. If you require immediate delivery, please call us and we will do everything possible to accommodate you.
Returns: We are happy to provide a refund or exchange if you are not happy with your order as long as the items are returned to us within 14 days of the date of receipt. Returned items must be in their original condition, unwashed, unused and accompanied by the hang tags and original Pacific & Rose sales receipt. Refunds (excluding shipping and handling) will be processed and credited to the same account to which your purchase was originally billed.
Please contact us at firstname.lastname@example.org within 48 hours of receipt of the goods if there is a mistake in the order or goods are damaged and we will work with you to address the problem.
Items purchased at the open air markets may be exchanged within 30 days. Sorry, no refunds.
Ship returns to:
Pacific & Rose Textiles
276 Victoria street,
Costa Mesa, California 92627.
Launder in cold water on a gentle cycle and line dry in the shade. Warm iron as needed. Please be advised that hand block printed fabrics, like most fabric, will fade over time in the sun. Only “Sunbrella” type fabric are fade resistant and even those over a period of time will fade slightly.
Drips of ink, little smudges, slight mis-registrations….these are natural to the block printing process, and are actually considered desirable traits of block printing. The “hand” of the printer is evident and these qualities are the hallmark of a hand printed fabric.